Guides
Written for the counter, not the boardroom.
How condition reports hold up, what the law in Australia and New Zealand actually says about hired equipment, and how to photograph a machine so the argument never starts. Looking for a comparison? See how DepotProof compares.
Australia · New Zealand
4 min readWhat a hire equipment condition report must contain (with a template)
A condition report that holds up in a dispute has eight parts. Here they are, with the wording to use, for equipment hire businesses in Australia and New Zealand.
Australia
4 min readDamage disputes on hired equipment in Australia: what holds up
The Australian Consumer Law applies to hired goods, tribunals decide on the balance of probabilities, and a timestamped record beats a memory. A guide for operators.
New Zealand
3 min readHire equipment damage disputes in New Zealand: the CGA and the Tribunal
The Consumer Guarantees Act covers hired goods and the Disputes Tribunal now hears claims to NZ$60,000. What applies, and what evidence wins, for NZ hire operators.
Australia · New Zealand
3 min readHow to photograph hire equipment so the record settles the argument
Seven photographs, the same seven every time, at pickup and return. The angles, the order, and the mistakes that make a photograph worthless in a dispute.
Australia · New Zealand
3 min readCapturing handovers without signal: what offline really means in a yard
Most hire yards have a corner with no reception. How offline capture works in DepotProof, what it can and cannot promise, and how to run a handover there safely.
Australia · New Zealand
3 min readDamage waiver vs condition report: which one actually protects a hire company
A damage waiver decides who pays. A condition report decides what happened. Hire operators in Australia and New Zealand need both, and often only have one.
Australia · New Zealand
4 min readCondition report apps for equipment hire in Australia and NZ, compared (2026)
Seven options for recording equipment condition at pickup and return, from Australian-built apps to full rental systems, with prices and what each is actually for.
Australia · New Zealand
4 min readThe damage clause in your hire agreement: a checklist for AU and NZ operators
Nine things a hire agreement's damage clause should say, why each matters in a dispute, and how the condition report ties in. For Australian and NZ operators.